Troubleshooting checklist

Data or charts look wrong

1. Check the source recording, account identity and date.
2. Check the selected range, units and source priorities.
3. Confirm the relevant data category is enabled, then sync.
4. For missing power or recovery, check that your provider actually supplies those readings.

Plan or coach looks out of date

• Check whether the plan is coach-managed or mirrored from Intervals.icu.
• Review saved memory and recent changes to availability or race dates.
• Check for a displayed generation or network error.
• Verify the resulting calendar after a requested change rather than relying only on chat text.

Report a reproducible issue

Describe the workspace, the action you took, what you expected and what actually appeared. Include the time, relevant provider and a redacted screenshot if useful. Keep credentials, personal URLs and sensitive location data out of the report.

The landing’s pricing and testimonials are explicitly marked previews. They do not indicate an active subscription, completed payment or a real athlete endorsement.